Netacea Help Desk

Netacea Customer Service Desk

Topics

  1. Account Request
    1. New Account Request
      New Account Request
    2. Account Issue
      Account Issue
    3. Account Permissions Change
      Account Permissions Change
    Show 1 more
  2. Service Request
    1. General Support
      General Support
    2. Request a change
      Request a change
    3. Suggest a new feature
      Suggest a new feature
  3. Report an Issue
    1. Service Incident
      Service Incident
    2. Reporting Issue
      Reporting Issue
    3. False Positive
      False Positive
    Show 4 more

Suggested forms

  • Pagerduty Incidents in Netacea Internal Requests

    All Pagerduty Incidents

  • General Support in Netacea Customer Service Desk

    General queries.

  • Investigate a problem in Netacea Customer Service Desk

    All other issues

  • Missed Attack in Netacea Customer Service Desk

    Report missed attacks here.

Powered by Jira Service Management
{"xsrfToken":"a5ccd4a694581e7300346849a775353d8372c15b_lout","helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/7d46d6b2-2714-40ba-af54-7d3a4f7beb68/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIwMjc4YmNmOS1jNmE5LTQ0YzgtYWJlOS05MWYzNzhlM2Q1ZWUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjdkNDZkNmIyLTI3MTQtNDBiYS1hZjU0LTdkM2E0ZjdiZWI2OCI6WyJyZWFkIl19LCJleHAiOjE3NTE5OTg0NTQsIm5iZiI6MTc1MTk5Nzg1NH0.foQVAbY-O3JZvEUatJhpHRJcQ4RNnBlmHCUEFNk7sYI&client=0278bcf9-c6a9-44c8-abe9-91f378e3d5ee&mode=fit","logoId":"7d46d6b2-2714-40ba-af54-7d3a4f7beb68","isLogoAvailable":true,"helpCenterTitle":"Netacea Customer Service Desk","sharedPortalName":"Netacea Help Desk","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-UK":{"localeDisplayName":"English (UK)"},"en-GB":{"helpCenterTitle":"Netacea Customer Service Desk","sharedPortalName":"Netacea Help Desk","localeDisplayName":"English (United Kingdom)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-GB","userLanguageTag":"en-US","portalThemeColor":"#242c49","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file//image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIwMjc4YmNmOS1jNmE5LTQ0YzgtYWJlOS05MWYzNzhlM2Q1ZWUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOiI6WyJyZWFkIl19LCJleHAiOjE3NTE5OTg0NTQsIm5iZiI6MTc1MTk5Nzg1NH0.2ffwb_7atJrg8HWVKqFTeW345HW8JqOf-jRpYiTIpfo&client=0278bcf9-c6a9-44c8-abe9-91f378e3d5ee&height=300&mode=fit","bannerMediaApiFileId":"","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false}}
{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=netacea","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"a5ccd4a694581e7300346849a775353d8372c15b_lout","baseUrl":"https://netacea.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://netacea.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"0278bcf9-c6a9-44c8-abe9-91f378e3d5ee","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"f104fec72bd247d183360cb2fcad20b9","siteDefaultLanguageTag":"en-GB","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":false,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}